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Discussion in 'DNA Questions and Answers' started by peter, Oct 4, 2022.

  1. KirstenB

    KirstenB LostCousins Star

    Yes Helen finally I have the results on my husbands subscription account as of yesterday. I hope yours turns up soon Pauline. Again crunching the results so far about 40 matches of 15cM and over, who are on Mum's list of matches, sideview has assigned to my father. Several the other way are clearly wrong though in some cases these may match both sides. Some inconsistency with thru lines suggestions but again some may be both sides.
  2. Bob Spiers

    Bob Spiers LostCousins Superstar

    May be a silly idea to raise with you Pauline with your own computer knowledge, but have you thought of the clearing the cache (now that probably is an unnecessary reminder) and then exiting Ancestry. Log off and on and then IN A DIFFERENT BROWSER SEARCHING for Ancestry UK anew? You may have to sign in again but when you have your subscriber tree open see if this provides your missing 'By Parent' feature. If it does bingo, and there is a good chance you will also find it performs the same in the previous browser. If not either then you will just have to return to your 'wait and see' situation.

    Edit: If using a laptop you could also try the old IT trick of holding down the power button for 10 seconds and forcing a shut down (save anything you are working on first). On reboot you can try your old browser again, or follow the above - just an additional thought
    Last edited: Nov 6, 2022
  3. Pauline

    Pauline LostCousins Megastar

    Not a silly idea, and can often work wonders, but in this case, as you suspected yes, been there, done that. And I've tried in at least two different browsers (other than Chrome which I mostly use). It's definitely an account thing rather than anything local.
    • Thanks! Thanks! x 1
  4. Helen7

    Helen7 LostCousins Superstar

    I can confirm that is my experience too. When I wasn't seeing the 'By Parent' feature in my Ancestry account using Chrome on my computer, I checked in the Ancestry App on both my iPhone and iPad and it wasn't there either. As soon as the feature appeared on my computer, it also appeared in the iPhone/iPad app.
  5. Helen7

    Helen7 LostCousins Superstar

    An odd thing has now happened to me with the SideView ('By Parent') feature, which I just noticed today. Whilst I still have it when looking at my own DNA match list from my account, it has disappeared from the other 4 tests where I am a viewer (and in the case of my husband, Manager). When I log in to my husband's account, SideView has disappeared completely.

    Anyone else found this problem?
  6. Pauline

    Pauline LostCousins Megastar

    Not me, because I still don't have it, but I have come across others reporting this today.
  7. Mitch_in_Notts

    Mitch_in_Notts LostCousins Member

    Side View has disappeared off of my own DNA Match List and also from my Mums test. Still evident on my Dads test and on another test that I have been given access to .
  8. Susan48

    Susan48 LostCousins Superstar

    It disappeared from my own test while I was checking the other 3 tests I manage. Only one test now still has Side View.
  9. peter

    peter Administrator Staff Member

    Only 6 of the 25 tests that I have access to currently show 'By parent BETA'.
  10. jorghes

    jorghes LostCousins Superstar

    2 of the six tests I have access to show the "By parent BETA".
  11. KevinStortford

    KevinStortford LostCousins Member

    Has disappeared from mine this evening. It maybe they have found some bugs to iron out and have taken it down briefly
  12. Sue_3

    Sue_3 LostCousins Member

    Mine's gone from the website but is still visible in the iPhone app. I expect it's being maintained prior to being rolled out again, probably just as an update to the beta rather than a full release, but who knows?
  13. Kane133

    Kane133 LostCousins Member

    Only 10 of the 56 tests that I have access to currently show 'By parent BETA'.
  14. KevinStortford

    KevinStortford LostCousins Member

    So we can conclude it's a general withdrawal rather than something gone awry with our individual account.
    • Agree Agree x 1
  15. PhilGee

    PhilGee LostCousins Member

    Not sure if this is relevant: I had one match (a 3rd Cousin) which Ancestry labelled "Mother's Side" where all shared matches and the paper trail were "Father's Side". Today, that match is now not allocated by Ancestry.
  16. Helen7

    Helen7 LostCousins Superstar

    Do you still have the 'By Parent BETA' tab showing? If not, that is the reason why that match is not allocated by Ancestry.
  17. PhilGee

    PhilGee LostCousins Member

    I was a bit terse :oops: That is the only Ancestry allocated "side" I have found that has automatically removed the setting, the others only change if I explicitly "reset". Three of the six associated shared matches still show the Ancestry allocated "side" (the other three were "unassigned").
  18. Helen7

    Helen7 LostCousins Superstar

    'By parent BETA' is now showing again on all 5 tests I have access to.

    I notice quite a few of my matches which were previously unassigned have now been assigned by Ancestry - over 500 more to my Paternal side and 200+ extra to my Maternal side.
    Last edited: Nov 14, 2022
  19. KevinStortford

    KevinStortford LostCousins Member

    And reappeared on my test with the same numbers for paternal & maternal and the unassigned higher which will be the recent new matches
  20. Helen7

    Helen7 LostCousins Superstar

    I've found the same with my husbands matches (i.e. no change in paternal and maternal, increase in unassigned), but mine have changed as I mentioned above. My combined paternal and maternal have increased by 752 whilst my 'unassigned' number has gone down by 696, so the difference of 56 must be due to new matches.

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