Help Needed!!

Hi Neville,

Thanks for your post. I have added some documentation here, would you be able to check it out to see if it makes sense?

 

Hi Emjay,

I've added documentation for Roots Magic on the FTA website here. Please give it a go and see if it works for you.

 

Hi Emjay,

If you can post your steps here on how to create a Lost Cousins fact and export the gedcom file, then I will add it to the documentation for FTA.

 

Thanks for trying out the instructions.

On the Ahnentafel Numbers, can you just quickly check who is set as the root person?
You can set the root person in the individuals tab, by right clicking on a person.

It maybe that the root person is set to someone else.

 

The Ahnentafel numbering will indeed be as Tim suggests the wrong root person. When you load your file it tells you who the root person is. If that isn't you then the Ahnentafel numbers won't be relative to you and the various relation types displays may not appear as you expect.

I'm struggling to understand your other errors though. The Lost cousins tab doesn't have a drop down box so its perhaps not surprising that it is inoperable on that tab? I'm guessing you perhaps don't mean on the Lost Cousins tab but instead when you click to view a report? Exact instructions on how to reproduce the error or a screenshot would help a lot.

Similarly for the scrolling issue knowing exactly what screen you are talking about would help then I can fix the issue.

 

I can't think why that might be happening I'll have a look at the census form code to see if the scroll bar code is faulty. I've never encountered the problem myself I've got a few thousand people and can scroll without problem. However there is obviously something subtly going wrong so I'll investigate, any further information you can give eg: screenshots of it not working would help.

 

Tim, note that VTinOz has indicated use of another program not on the list "Relatively Yours 3". We should add a category for instructions for that and perhaps VTinOz can assist with instructions once they get the date errors they are seeing fixed.

 

Sounds good. Can they post them here please?

 

Hmm not sure, the program was last updated 4½ years ago and doesn't appear to adhere to GEDCOM standards for dates, until I get some clarification that the date issue isn't a show stopper I'm not rushing to add this to the list.

 

Hi Neville,

Can you post a couple of screenshots please that show the missing scroll bars?
e.g. a screenshot before you run the report and a screenshot of the report with the missing scroll bars.

To take a screen shot, press ALT+PrtScn, and then paste (or CRTL+V) into any image editor, save the file and then use the "Upload a File" button just below the reply box.

 

Hi Emjay,

Just ask, as my Dad used to say (and now I say it to my kids), "If you don't ask, you don't get".

Remember that we all had to learn at sometime.