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Discussion in 'Comments on the latest newsletter' started by Bazza43, Mar 18, 2024.

  1. Bazza43

    Bazza43 LostCousins Member

    Peter says: (if it doesn’t seem to work at first, log-out from Ancestry then click the link again)
    I've tried this, (signed out, both computers) checked that I could sign in again, signed out and clicked on the link. Each time I enter my credentials and click Sign In, it keeps coming back to the same page and does nothing. Is that the "doesn't seem to work"? I've done it with both my User ID and email address, and the behaviour is the same. It has ticks next to the email address and password (probably doesn't signify that they are right) and the tab ayt yhe top says Checkout.
     
    Bazza43, Mar 18, 2024
    #1
  2. peter

    peter Administrator Staff Member

    Unusually, the UK links works for me even if I am logged-in. I haven't been able to test the Australian link since seeing your post as the offer has already ended. Both links were supplied by Ancestry.
     
    peter, Mar 18, 2024
    #2

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