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FTM Customer Service

Discussion in 'Family Tree Maker' started by At home in NZ, Apr 22, 2019.

  1. At home in NZ

    At home in NZ LostCousins Member

    I received an email this morning from FTM Support for Windows. It commenced with 'this is a follow up' when I read further I found it was a follow up for an issue I had raised on 24 June 2018.
    How's that for prompt attention?
    Furthermore, they gave me a workaround for something that affects all users.
    How's that for logic?
    I ever so politely told them it was not satisfactory and why.
     

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