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Download feature disabled

Discussion in 'Findmypast' started by NinaE, Nov 11, 2019.

  1. NinaE

    NinaE Genealogy in the Sunshine 2015

    Wanting to download over Remembrance weekend I discovered that the Download option had disappeared. Same thing early this morning when they still had the special home page displayed. Later this morning when the home page returned to normal, the Download option had returned. I am guessing that they disabled it to prevent free users being able to download but it is not really fair on us paying subscribers who then get a poorer service than usual? Especially as they seem to have discontinued the subscription extension they used to give us when they had free periods for all. Has anyone else noticed this?
     
    NinaE, Nov 11, 2019
    #1
  2. Helen7

    Helen7 LostCousins Superstar

    Peter explained the download issue in another thread about FMP Remembrance weekend

    I also found FMP very slow over the weekend, presumably due to the increased traffic on their servers.
     
    Helen7, Nov 11, 2019
    #2
  3. NinaE

    NinaE Genealogy in the Sunshine 2015

    Thanks very much ... I hadn't noticed Peter's earlier comment
     
    NinaE, Nov 11, 2019
    #3
  4. peter

    peter Administrator Staff Member

    If you had visited the forum over the weekend there would have been a notice at the top of the screen linking to that post.
     
    peter, Nov 12, 2019
    #4

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